Updated 11 October 2026 · NexReach AI

Refund & Cancellation Policy

NexReach is a product of TwinStance Solutions LLP. TwinStance Solutions LLP is the legal operator and provider; NexReach is not presented as a separate registered company.

Existing refund policy

NexReach subscriptions and software access are subject to the existing TwinStance Refund Policy. Payments for digital services and software access are generally non-refundable unless a written agreement, that policy or applicable law provides otherwise. This page does not add fees, change plan pricing or create a new refund period.

Cancellation

Request cancellation in writing through the operator’s support contact. Under the existing policy, cancellation takes effect at the end of the current billing cycle; the current paid period is not normally refunded and access continues until that period ends, unless restricted for a terms or security issue. Check your checkout terms or written agreement for the arrangement applying to your subscription.

Refund exceptions and payment questions

The existing policy provides for consideration of duplicate payments, service not delivered and unauthorised transactions, subject to investigation. It asks that exception requests be sent within seven days of the transaction with proof of payment. Do not include card details or passwords in your request. Contact us promptly if you believe a charge is wrong.

Third-party charges and statutory rights

Provider charges already incurred are subject to the provider’s applicable terms. Cancelling NexReach does not itself cancel a separate provider account. Nothing in this policy removes mandatory consumer or other statutory rights.

Operator: TwinStance Solutions LLP, Odisha, India (registered state). Email [email protected]; support [email protected]; WhatsApp +91 90786 86010.